Revenue UnCut

Decoding guest sentiment: Mastering Hotel reputation with Bruno Saragat 🧬

Konstantinos C Stroutzos Season 3 Episode 46

In this episode of Revenue Uncut, we dive deep into the world of online reputation management with Bruno Saragat, Sales Engineer & Product Specialist at Shiji ReviewPro. We uncover how hotels can effectively leverage guest feedback to enhance the guest experience and drive revenue.

Key Takeaways:

  • The Impact of Online Reputation: Understand how online reviews affect bookings and revenue.
  • Leveraging Guest Feedback: Learn how to identify improvement areas using guest data.
  • Effective Review Responses: Discover best practices for responding to both positive and negative reviews.
  • AI and Machine Learning: Explore the role of AI in analyzing guest sentiment.
  • Integrating ReviewPro: Learn how to seamlessly integrate ReviewPro with existing hotel systems.

Tune in to learn how to transform guest feedback into actionable insights and elevate your hotel's reputation.

#HotelReputation #GuestExperience #OnlineReviews #RevenueManagement #HospitalityTech #ShijiReviewPro #AIinHospitality #HotelAnalytics #DigitalGuestExperience #HospitalityMarketing


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